| Discover how Marion Deans has helped shape Britannia’s Client Services through ten years of growth, evolving systems, and constant learning.
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Britannia Bulletin: April 2026
Welcome back to the Britannia Bulletin, our second edition and your continued pulse check on the energy, progress and momentum driving Britannia Parking forward. Building on the foundations of our first issue, this bulletin once again brings you closer to the heart of our business: celebrating the car parks we’ve added to our growing portfolio, spotlighting the brilliant people behind our success, and exploring the industry topics shaping the future of parking. Think of it as your behind‑the‑scenes pass, a way to stay informed, inspired and connected as we continue to build on more than 25 years of experience operating across the UK. From showcasing new locations and catching up with colleagues in our Meet the Team Q&A, to unpacking trends influencing our sector, the Britannia Bulletin keeps you firmly in the loop and part of the journey.
Business Update
Throughout February and March, we were pleased to welcome a further six new parking facilities into the Britannia Parking portfolio, secured through a range of new client partnerships. These additions reflect the continued trust placed in us, and we look forward to delivering our usual high standard of service across each of these sites. Alongside this growth, we also strengthened our relationship with one of our largest clients, bringing an additional 94 of their locations into our managed estate. This expansion marks an exciting step forward, and we are proud to be supporting their stakeholders by delivering reliable, high‑quality parking solutions that add real value to their operations.
Meet the Team – Mark Watts, Head of Acquisitions
I love meeting customers, new people and helping my colleagues. As the business has grown in site numbers and team members, we have maintained the Britannia culture of communicating and working closely with our colleagues and clients and I am proud to play my part in our success.
How I can adapt to a corporate world. It's been interesting to experience the transition from working for a private business owner (a fat man from Sandbanks) into working for a huge corporate company, surprisingly painless thanks to the warm welcome and friendly team at Q‑Park.
Our sites are like my children, and I shouldn’t pick a favourite… but as you asked, I would have to say it’s an access road adjacent to Bromley Police Station so not even a car park! A private road between a public highway and a Waitrose and alongside Bromley Train Station, it was being dangerously abused by drivers picking up and dropping off passengers, double parking and driving too fast. We installed two ANPR cameras there and operate a ‘no stopping’ regime so the grace period can be reduced to a minute. Since introduced, the system has made the area much safer, the client is delighted with this and we receive strong returns in parking charge income… win, win, win!
I speak with many senior asset managers and estates managers and, even though the Britannia acquisition was nearly two years ago, I am still being asked about it and whether we are part of the Q‑Park family. The Q‑Park app is a subtle means of validating our sites with the Q‑Park brand, and it’s nice to think we are, in turn, adding value in helping to increase the volume of registered users to the app and hopefully they will be new customers at Q‑Park sites in the future.
Britannia has a high staff retention rate and many of us have worked together for years. We are very close and there is a good understanding of each other’s strengths and weaknesses — for example the team would never ask me to be involved in an IT project! We never work in silos; we all take accountability for our own responsibilities but there’s a culture where we will always look out for each other and provide support outside of our fields for the interest of the business and our mental welfare.
The ability to raise capital to choose the right equipment for sites rather than having restraints due to cashflow issues that we had for many years before our acquisition by Q‑Park.
Not Paula's thank you very much! If I swapped roles with anyone I think colleagues would want to give me back pretty quickly!
Talking Points –Automatic Number Plate Recognition
Automatic Number Plate Recognition (ANPR) is reshaping the future of parking enforcement on private land, delivering smarter, more efficient and highly reliable parking management solutions. At Britannia Parking, ANPR technology sits at the heart of a modern approach to car park enforcement, using advanced camera systems to accurately capture vehicle number plates on entry and exit, even in poor lighting or adverse weather conditions. This creates a seamless, automated solution that removes the need for manual checks or on-site enforcement staff.
ANPR offers a significant step forward for private landowners and businesses looking to protect their sites, manage demand and ensure fair usage. By automatically calculating length of stay and monitoring compliance with site terms, ANPR provides consistent 24/7 enforcement that is both transparent and dependable. Clear, compliant signage and centralised monitoring ensure the system operates fairly while maintaining a positive experience for motorists.
Beyond enforcement, ANPR unlocks substantial commercial value. Underused or unmanaged land can be transformed into high-performing, revenue-generating assets, with flexible payment options and tailored solutions designed around each site’s specific needs. From retail parks and hospitality venues to airports and council-run facilities, ANPR supports a wide range of environments with scalable, future-proof technology.
As private land parking continues to evolve, ANPR stands out as the long-term solution, delivering accuracy, efficiency and control while supporting safer, better-managed parking environments for landowners and drivers alike.
Looking to introduce seamless parking management systems and a quality operational partner? Contact us to today for a consultation.