New Operations Control Room Enhances Britannia’s Service Delivery
Based at head office in Bournemouth, the Control Room gives Britannia the ability to centrally monitor and control many of its Multi Storey Car Parks and assist the Regional Management teams in coordinating its UK wide operations. The Control Room features:-
A 24/7 service with a dedicated control room team.
Live CCTV monitoring using BOSCH DVR technology.
Remote control of its PAY ON FOOT systems via VPN.
Monitoring of its GPRS based PAY AND DISPLAY Fleet.
Direct customer communication over PSTN / GSM systems.
Live patrol vehicle tracking & reporting.
Communications hub for the Regional Operations Teams.